Analysis of barriers of mHealth adoption in the context of sustainable operational practices in health care supply chains

Purpose The goal of this research is to analyse the obstacles implementation mobile health (mHealth) in India and gain an understanding contextual inter-relationships that exist amongst those obstacles. Design/methodology/approach Potential barriers their interrelationships respective contexts have been uncovered. Using MICMAC analysis, categorization these was done based on degree reliance driving power (DP). Furthermore, interpretive structural modeling (ISM) framework for mHealth activities has proposed. Findings study explores a total 15 factors reduce efficiency adoption India. findings Matrix Cross-Reference Multiplication Applied Classification (MICMAC) investigation show economic situation government, concerns regarding safety intellectual technologies privacy issues are primary because significant they applications. Practical implications Promoters practices may be able make better plans if understand social how affect each other; leads easier practices. might helpful governments developing nations produce standards relating deployment mHealth; will increase with which it adopted. Originality/value At time, there no comprehensive analysis influence care cognitive theory like In addition, lack investigating elements affects success others interact them. Because developed learnt value during recent pandemic, study, by inter-relationships, makes important addition both practice.